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Thank you for your excellent service. We were most impressed with the way your installers cleaned up after fitting our heat pump. In our experience many trades people just leave everything for us to clean up and it was a great to have it all left spic and span. We will certainly deal with you again if fitting another heat pump and we will recommend you to our friends.

Best wishes, David

From the first contact we experienced excellent communication. The quote was well inside our budget and the heat pump was where we wanted it. It’s worth mentioning that other installers (other companies) refused to put it where we wanted or they were going to charge a lot more. The workmen were on time and were very professional and quick. They cleaned up after themselves and did a great job. 10/10. We are really happy and wish there were this level of service in more businesses that operated too. 

Derek Smith

"New Zealand Heat Pumps gave me the right, honest and great price that you can find in the market. The delivery and the job were super fast and perfectly executed. We were more than happy with the quality of installation. My house was left in excellent condition, clean and tidy, with no impact or damage to our home - this had been one of my worries. Both installers did everything very well and very patiently replied to all my questions about the product. My friends that I have referred you to have thanked me for the opportunity to have their ducted systems installed by New Zealand Heat Pumps, transforming their homes also." 
Paola  -  Cashmere


"We've just had a heat pump installed as a replacement for our night storage heater, which was damaged in the earth quake. So many times you hear that a product has not preformed as expected and that the installer was not up to the high standard you were expecting. I would like to thank New Zealand Heat Pumps for the selection of a Fujitsu heat pump to replace this heater, and I must say how thrilled we are in the performance of this unit. Also thanks to the tech, who worked in the rain and cold weather to ensure the job was completed on time. Who would do this? Thank you for a job well done."
Ron - Huntsbury


"Just wanted to pass on our thanks for the fantastic job New Zealand Heat Pumps carried out when you installed the ducted heat pump system in our new home. The whole process was completed in a very professional and helpful manner. We appreciated the considerable time spent explaining all the different options available to us. Your advice in relation to the outside unit placement, key pad positioning and internal vent placements, resulted in a system which is unobtrusive and in harmony with the layout and design of our house. Your obvious technical knowledge when installing the system gave us confidence that we had chosen the right company for the job. We have found the ducted system to be fantastic, warm in the winter and cool in the summer. We would certainly have no hesitation recommending you and your company to anybody considering having a heat pump installed." 
David and Katrina - Fendalton